Find useful tutorials and answers to the most frequently asked questions.
The minimal contract duration for Standard Service contracts is six months. Depending on the terms of your contract: number of users, support level you need, extra features etc.- the minimal contract duration m...
Read ArticleThe guided live demo is your best opportunity to take a closer look at our platform without actually having access to it. One of our representatives will walk you through the platform step by step. You can ask ...
Read ArticleYes, of course! There is no limit to how many people can join the live and free demo. The calls are done through Google Hangouts and your colleagues can either join through Hangouts or be present with you physi...
Read ArticleApplicant accounts are created automatically when an applicant submits their application, and you cannot add an applicant manually. Applicants will be assigned the role of a ''Candidate'' in the platform. H...
Read ArticleYes, of course! We encourage you to ask questions and discuss how the platform can best be adapted to your requirements. Depending on the quality of the connection and platform used for the call, you can writ...
Read ArticleThis error message means that our platform has detected a problem with your request. If you receive this error, please try the following: Make sure you are using an up-to-date browser. Make sure your brows...
Read ArticleTo make sure that we're offering you all the best tools and the ability to choose the version of our software that best suits your needs, we are switching to a more flexible business model. We are abandoning th...
Read ArticleRegardless of whether you upgraded to a higher level package, all customers currently have access to premium features. They will show up in your Glowbase platform account and will be denoted as ''upcoming premi...
Read ArticleThe review feature can be found in the ''Review edition'' which is a premium package that customers can upgrade to. By using configurable online forms, the review feature helps administrators collect actionable...
Read ArticleSince our goal was to create a platform that reflects how doctoral schools and administrations actually work, the basic organizational tool in the Glowbase PhD recruitment platform is an ''admission round''. T...
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