Glowbase Help Desk
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What is the minimum duration for a contract?
What is the live demo, and how does it work?
Can my colleagues join the live demo?
How to add a user to the recruitment platform?
Can we ask questions during the live demo?
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I missed the application deadline. Can I still submit my application?
My referee did not receive my invitation email. What can I do?
Can I delete a request for a recommendation letter?
My referee did not submit a recommendation letter. What can I do?
Can I submit my application documents by email?
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For PhD candidates
PhD Progress Tracking - Getting started guide for PhD students
I am a new PhD student. How do I get access to DissGo?
What can I do if I didn’t receive my login information?
I can't reset my password. What should I do?
How can I change the email address I use for my profile ?
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Can candidates see the content of a recommendation letter?
As a referee, can I upload my pre-written letter of recommendation as a PDF?
Do referees need to consent to a Privacy Notice?
For Coordinators and Administrators
How to manage applications with the Glowbase PhD recruitment platform
What information and documents can we request from applicants?
What is a Milestone?
Which Milestone types can I track?
Why I am seeing the message ''There are no interview requests available''?
View all 51
How do I integrate the recruitment platform into my website?
Configure your outbound mailbox
Why are organizations important in the PhD recruitment platform?
What is a Role?
How can I delete a Role?
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For Principal Investigators
PhD Progress Tracking - Getting started guide for supervisors
How can I prevent candidates from sending me their applications by email?
How can I add and advertise my PhD positions?
Why can't I see which applicants invited me to an interview?
What is the difference between an ''interview invitation'' and ''interview request''?
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Is my data safe?
Was my data ever compromised through a security breach or data leak?
I'm applying to a PhD program. Is Glowbase in control of my data?
List of third party services we work with
Best Practices: How to Structure Your Admission Round
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