Glowbase Help Desk
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What is the minimum duration for a contract?
What is the live demo, and how does it work?
Can my colleagues join the live demo?
How to add a user to the recruitment platform?
Can we ask questions during the live demo?
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I missed the application deadline. Can I still submit my application?
My referee did not receive my invitation email. What can I do?
Can I delete a request for a recommendation letter?
My referee did not submit a recommendation letter. What can I do?
Can I submit my application documents by email?
See all 15 articles
For PhD candidates
PhD Progress Tracking - Getting started guide for PhD students
I am a new PhD student. How do I get access to DissGo?
What can I do if I didn’t receive my login information?
I can't reset my password. What should I do?
How can I change the email address I use for my profile ?
See all 10 articles
Can candidates see the content of a recommendation letter?
As a referee, can I upload my pre-written letter of recommendation as a PDF?
Do referees need to consent to a Privacy Notice?
For Coordinators and Administrators
How to manage applications with the Glowbase PhD recruitment platform
What information and documents can we request from applicants?
What is a Milestone?
Which Milestone types can I track?
Why I am seeing the message ''There are no interview requests available''?
See all 51 articles
How do I integrate the recruitment platform into my website?
Configure your outbound mailbox
Why are organizations important in the PhD recruitment platform?
What is a Role?
How can I delete a Role?
See all 14 articles
For Principal Investigators
PhD Progress Tracking - Getting started guide for supervisors
How can I prevent candidates from sending me their applications by email?
How can I add and advertise my PhD positions?
Why can't I see which applicants invited me to an interview?
What is the difference between an ''interview invitation'' and ''interview request''?
See all 13 articles
Is my data safe?
Was my data ever compromised through a security breach or data leak?
I'm applying to a PhD program. Is Glowbase in control of my data?
List of third party services we work with
Best Practices: How to Structure Your Admission Round
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