When using our software products, visiting our website, sending us emails or inquiries, or contacting our support, there's a good chance your data will be processed by someone else who is not Glowbase. Let's say you sent in a question via our Support Center. This question will be processed by Freshdesk, which is owned by Freshworks. In this situation, Glowbase controls your data, but we send it to a third party service to process it.

This happens with multiple other aspects of our business. Because we want to be as transparent as possible and keep you informed about who might be processing your data, here is the list of all processors or third party services we work with. Keep in mind that Glowbase GmbH is a Swiss company which has to adhere to strict Swiss laws, which is why we choose Swiss companies as our processors whenever possible. This way we are sure that strict privacy laws are respected and that your data is stored safely on servers, under Swiss laws.

Processors (as of February 29th, 2020):
  1. Atlassian
  2. Amazon Web Services
  3. Green.ch
  4. Bexio AG
  5. Google Analytics
  6. Hootsuite
  7. Kolab Systems AG
  8. Mailchimp
  9. Freshworks
  10. Nine.ch
  11. Salesforce Inc.
  12. Slack Technologies
  13. Triva Treuhand AG
As for these following companies, we do not send data to them for processing, but keep in mind that our website and other services might be integrated with these social media companies:
 
  1.  Facebook
  2. Twitter
  3. LinkedIn
  4. YouTube