General topics

What is the minimum duration for a contract?
The minimal contract duration for Standard Service contracts is six months. Depending on the terms of your contract: number of users, support level you need...
Fri, 14 Feb, 2020 at 8:53 PM
What is the live demo, and how does it work?
The guided live demo is your best opportunity to take a closer look at our platform without actually having access to it. One of our representatives will wa...
Fri, 14 Feb, 2020 at 8:53 PM
Can my colleagues join the live demo?
Yes, of course! There is no limit to how many people can join the live and free demo. The calls are done through Google Hangouts and your colleagues can eit...
Fri, 14 Feb, 2020 at 8:53 PM
How to add a user to the recruitment platform?
Applicant accounts are created automatically when an applicant submits their application, and you cannot add an applicant manually. Applicants will be assig...
Fri, 14 Feb, 2020 at 8:53 PM
Can we ask questions during the live demo?
Yes, of course! We encourage you to ask questions and discuss how the platform can best be adapted to your requirements.  Depending on the quality of the...
Fri, 14 Feb, 2020 at 8:54 PM
I keep getting this message: ''The CSRF token is invalid. Please try to resubmit the form''. What does this mean?
This error message means that our platform has detected a problem with your request. If you receive this error, please try the following: Make sure you a...
Fri, 14 Feb, 2020 at 8:54 PM
What are premium features?
To make sure that we're offering you all the best tools and the ability to choose the version of our software that best suits your needs, we are switch...
Fri, 14 Feb, 2020 at 8:54 PM
Why am I seeing premium features in my account when I didn't purchase an upgrade?
Regardless of whether you upgraded to a higher level package, all customers currently have access to premium features. They will show up in your Glowbase pl...
Fri, 14 Feb, 2020 at 8:54 PM
What is the review feature in the recruitment platform?
The review feature can be found in the ''Review edition'' which is a premium package that customers can upgrade to. By using configurabl...
Fri, 14 Feb, 2020 at 8:54 PM
What are Admission rounds?
Since our goal was to create a platform that reflects how doctoral schools and administrations actually work, the basic organizational tool in the Glowbase ...
Fri, 14 Feb, 2020 at 8:54 PM