For Applicants

I missed the application deadline. Can I still submit my application?
Unfortunately no. Applications are cannot be accepted through the platform after the deadline. If you missed the deadline, you will have to wait for the nex...
Fri, 14 Feb, 2020 at 8:53 PM
My referee did not receive my invitation email. What can I do?
Most likely, the email has ended up in the spam (or junk) folder. If your referee can not find your invitation email there, you might have misspelled the em...
Fri, 14 Feb, 2020 at 8:53 PM
Can I delete a request for a recommendation letter?
If you request a recommendation letter, an automated email is sent to the referee. Since an email cannot be unsent, it is not possible to delete a request f...
Fri, 14 Feb, 2020 at 8:53 PM
My referee did not submit a recommendation letter. What can I do?
Make sure that you contact your referees BEFORE you request a recommendation letter. Only send them the request if they have agreed to support your applicat...
Fri, 14 Feb, 2020 at 8:53 PM
Can I submit my application documents by email?
We're very sorry, but this is not possible. Documents sent via email are generally not accepted; they have to be submitted through the Glowbase recruit...
Fri, 14 Feb, 2020 at 8:53 PM
I did not receive my registration email. What can I do?
Most likely, the email has ended up in the spam (or junk) folder of the email you used to register. If you cannot find your confirmation email there, you mi...
Fri, 14 Feb, 2020 at 8:54 PM
My files are too big and I can't submit them. What can I do?
If your file is too large, we suggest you try converting it online– this has worked in all cases so far and for all types of files. Please make sure that yo...
Fri, 14 Feb, 2020 at 8:54 PM
I have not yet received my diploma. What can I do?
In order to complete your application, you need to upload copies of certain diplomas (e.g. Bachelor degree, Master degree). Without these documents, your app...
Fri, 14 Feb, 2020 at 8:54 PM
What is meant by “Transcript of Records”?
The ‘’Transcript of Records’’ refers to the official certificate you receive from your university at the end of each semester. It lists all the courses you ...
Fri, 14 Feb, 2020 at 8:54 PM
How can I delete an application I started working on, but haven't submitted?
If you started working on an application and decided you don't want to submit it, you can easily delete it.  Simply log into your Glowbase applicati...
Fri, 14 Feb, 2020 at 8:54 PM